Below is a list of the personal data we shall want to collect about you:

• Your name
• Your email
• Your phone number
• The company you work at
• Where is your company located
• The fact that you’ve visited our website

Most of the information comes directly from you

You directly provide BespokeQA with most of the data we collect. We collect data and process data when you:

• Submit a Request for Free Pilot Offer directly via the website
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• User or view our website via your browser’s cookies

BespokeQA understands the importance of data privacy and will never disclose, share your data without your consent; unless required by law. We only keep your data with us for the time it is necessary and for the purposes listed in this privacy policy. You will only receive our newsletters and updates if you have agreed for them, you can choose to unsubscribe to any of these emails at any time. The purposes and reasons for processing your personal data are detailed below:

• We may send you marketing information or any job openings at BespokeQA only if we deem that to be of any benefit to you.
• We may mention you in our blogs, company news, weekly/monthly newsletters only after your consent.
• We will use information provided by you when needed for the services requested by you only after your consent

We ensure you that all the provided information will only be processed lawfully.

BespokeQA takes compliance to data privacy very seriously and has put in place all necessary measures and precautions to protect and secure your personal data. We put in all possible efforts to save your information from unauthorised access, misuse, alteration or leaks and have multiple security measures in place, including implementation of SSL, encrypted storage, restricted access, authentication before access, anti-virus/malware, firewalls etc.

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but same may not be true for other countries. There can be situations where BespokeQA has to use your data outside the EU. However, BespokeQA will always ensure that your data is transferred in a secure way and protected under the GDPR guidelines and will follow standard data transfer agreements that include all necessary clauses required to secure and protect your data and your privacy.

We store your information on our servers/applications hosted in India/UK. We may need to share your information with our contractors, vendors, relevant government authorities or court of law, as required by the laws of the land. BespokeQA ensures that all confidentiality agreements are in place when information is shared with service providers (contractors/subcontractors) we work with.

Therefore, when you communicate with us via an email, request for any information on our website or sign up to our newsletter/ blog on our website, the personal information submitted by you may be stored on our servers or third-party servers which may be hosted outside the EU. Where this is the case, we will ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by BespokeQA to protect your data and comply with the relevant data protection laws.

• The right to access: You have the right to request BespokeQA for copies of your personal data and verify the data we are storing and that it is being used lawfully. You will have to give us time of 1 week to get back to you.
• The right to rectification: You have the right to request BespokeQA to correct any information you think is inaccurate. You also have the right to request BespokeQA to complete information you believe is incomplete. We may want to verify the information before rectification.
• The right to erasure: You have the right to request BespokeQA to erase your personal data.
• The right to restrict processing: You have the right to request that BespokeQA restricts the processing of your personal data.
• The right to object to processing: You have the right to object to BespokeQA’s processing of your personal data
• The right to data portability: You have the right to request BespokeQA to transfer the data that we have collected to another organisation, or directly to you.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies.

BespokeQA uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website
• What time you spent on our site
• From what location our website was accessed

You can set your browser to not accept cookies, and remove them from your browser.

This site contains links to other sites. BespokeQA does not take responsibility for the privacy practices or the content of such Websites.

BespokeQA keeps its privacy policy under regular review and places any updates on this web page. The privacy policy was last updated on 10 July 2019.

If you have any questions about BespokeQA’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Should you wish to report a complaint or if you feel that BespokeQA has not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner’s Office.